{"pageProps":{"rootUrl":"https://eats.oddle.me","isProduction":true,"seo":{"title":"Help | Oddle Eats","description":"Need customer support or have questions in general?We're here to Help. Login to your Oddle Pass to chat with our support team or read our FAQ.","keywords":null,"image":null,"favicon":null,"pwaLogo":null},"appBar":{"logo":null,"backgroundColor":null},"footer":{"logo":{"id":"ckry4kkegfd1m0b29818bht7p","_id":"ckry4kkegfd1m0b29818bht7p","airtableId":"recDbg65sg7IGffpu","path":"logo","value":"","imageValue":[{"url":"https://media.graphassets.com/jXRMqIJqSMeFtpOTB3wV"}]},"socials":{"facebook":{"id":"ckry4khbcfc4b0b93syz8y2st","_id":"ckry4khbcfc4b0b93syz8y2st","airtableId":"reckejj0f3dA1Q5u2","path":"socials.facebook","value":"https://www.facebook.com/OddleEats/","imageValue":[]},"instagram":{"id":"ckry4khbcfe4w0b91phdlkvhc","_id":"ckry4khbcfe4w0b91phdlkvhc","airtableId":"recc4k89YSoICoOEv","path":"socials.instagram","value":"https://www.instagram.com/oddleeats/","imageValue":[]},"youtube":{"id":"ckry4ki34fe500b915c6nro1y","_id":"ckry4ki34fe500b915c6nro1y","airtableId":"receQovgCURk5BWXa","path":"socials.youtube","value":"https://www.youtube.com/channel/UCce4jDaXQCVJSUURmZRgz0g","imageValue":[]},"twitter":{"id":"ckry4ki34fd8s0c86uenbg4f4","_id":"ckry4ki34fd8s0c86uenbg4f4","airtableId":"recoja500w9LXAw7u","path":"socials.twitter","value":"","imageValue":[]}},"top":{"fontColor":{"id":"ckry4ki34fd180b29rczn418t","_id":"ckry4ki34fd180b29rczn418t","airtableId":"recnyJyLtjYIXHSPt","path":"top.fontColor","value":"white","imageValue":[]},"blocks":[{"id":"ckry4ki34fe550b91kw4tkq2o","_id":"ckry4ki34fe550b91kw4tkq2o","airtableId":"recCbD7ptmmCcfXkF","path":"top.blocks.0","value":"###### QUICK LINKS\n\n[Explore](/explore)\n
\n[My List](/favourite)\n
\n[Oddle Feeds Blog](/feeds)\n
\n[Partner with Us](\nhttps://oddle.me/en-sg/\n)","imageValue":[]},{"id":"ckry4ki34fd910c86fchvu5zy","_id":"ckry4ki34fd910c86fchvu5zy","airtableId":"recFQtumCDCe7PnFk","path":"top.blocks.1","value":"###### HELP\n\n[Account Details](/account/details)\n
\n[Customer Support](/help)\n
\n[How to claim Oddle Eats vouchers to my account](https://help.oddle.me/en/articles/5060905-for-customers-claiming-oddle-eats-vouchers)","imageValue":[]}]},"bottom":{"fontColor":{"id":"ckry4ki34fc4h0b93sx9vck4k","_id":"ckry4ki34fc4h0b93sx9vck4k","airtableId":"recdYlQ3Juj2fXKjo","path":"bottom.fontColor","value":"white","imageValue":[]},"blocks":[{"id":"ckry4ki34fe590b91pnavae94","_id":"ckry4ki34fe590b91pnavae94","airtableId":"rec3zjKrgLjbVWlkM","path":"bottom.blocks.0","value":"###### Discover\n\nFind out what food are recommended, or simply search for your preferred restaurants or cuisine in Singapore. There are over 1,500 restaurants providing online food delivery for you to \nchoose from!\n###### Favourite\nFavourite the restaurants you love, and create your own food playlist. There is no more forgetting what you want for your future meals.\n\n###### Order\nClick and order directly from your favourite restaurants. You can plan your food orders in advance and simply select your preferred date and time to be delivered to your doorsteps.","imageValue":[]},{"id":"ckry4kiuwfd950c8661l4d0b9","_id":"ckry4kiuwfd950c8661l4d0b9","airtableId":"rechgsnnTQXCOBTiE","path":"bottom.blocks.1","value":"###### Looking to send a meal to a friend?\n[](https://vouchers.oddle.me/)\n
\n[Oddle Eats Vouchers](https://vouchers.oddle.me/) can be used at ANY of the 1,500 participating restaurants on Oddle Eats.\n
\n[Purchase Oddle Eats Vouchers](https://vouchers.oddle.me/) here.","imageValue":[]},{"id":"ckry4kiuwfd1h0b29zf19l1m0","_id":"ckry4kiuwfd1h0b29zf19l1m0","airtableId":"rec5XrkCQo8yo547m","path":"bottom.blocks.2","value":"###### [Download](http://onelink.to/gcsfbb) the new Oddle Eats mobile app !\n* Order from 1,500 food makers at your fingertips\n* Receive order-related updates\n* Discover new favourites curated stories from our editors\n* Receive personalised recommendations\n
\n**Available on both [App Store](https://apple.co/3F34hLW)** and **[Google Play](https://bit.ly/2WkOrur).**\n
\n\n[](https://apple.co/3F34hLW)\n[](https://bit.ly/2WkOrur)","imageValue":[]}]},"hideFooter":{"id":"ckry4ki34fc4l0b93ssiswbc9","_id":"ckry4ki34fc4l0b93ssiswbc9","airtableId":"rech12RyZAPXzQxmL","path":"hideFooter","value":"false","imageValue":[]},"cssBackground":{"id":"ckwmggy140huc0c38v5i9line","_id":"ckwmggy140huc0c38v5i9line","airtableId":null,"path":"cssBackground","value":"linear-gradient(105.52deg, #0A3040 20.12%, #062B58 49.05%, #7F50E3 114.67%)","imageValue":[]},"logoHeight":{"id":"cl15sf8vc91wp0b12wygk3ynd","_id":"cl15sf8vc91wp0b12wygk3ynd","airtableId":null,"path":"logoHeight","value":"72","imageValue":[]}},"_appProps":{"translations":[],"pageDefaultConfig":[{"path":"appBar.mobileLogoHeight","value":"64","imageValue":[]},{"path":"appBar.pcLogoHeight","value":"56","imageValue":[]},{"path":"seo.image","value":null,"imageValue":[{"url":"https://media.graphassets.com/8RJeenlQV2eMYPnfJYX7","width":1200,"height":630,"fileName":"727ba8fb-9e76-40f9-adf3-cd4449c02c6f.jfif"}]},{"path":"seo.favicon","value":null,"imageValue":[{"url":"https://media.graphassets.com/5ww2E2a8RqKiyucclnf8","width":512,"height":512,"fileName":"android-chrome-512x512.png"}]},{"path":"seo.pwaLogo","value":null,"imageValue":[{"url":"https://media.graphassets.com/nbrFhADbQgSKX9xky1fZ","width":512,"height":512,"fileName":"android-chrome-512x512.png"}]},{"path":"appBar.logo","value":null,"imageValue":[{"url":"https://media.graphassets.com/3Cm8nPB0QUqMf2iwAxvb","width":2576,"height":776,"fileName":"OddleEats-FC@4x.png"}]},{"path":"seo.title","value":"Oddle Eats | Island-wide food delivery by your favourite local restaurants in Singapore. Experience one of Singapore's best online food delivery directories.","imageValue":[]},{"path":"seo.description","value":"Eat Good, Feel Good with Oddle Eats - serving all food people islandwide. Savour your best moments with your favourite restaurants with Oddle Eats: One of Singapore's best online food delivery directory.","imageValue":[]},{"path":"seo.keywords","value":"Food delivery, Takeaway, island-wide delivery, best restaurants in Singapore, food directory, Online food delivery, best restaurants directory, restaurants deliver to your door step, food ordering platform, buy food online","imageValue":[]},{"path":"appBar.mobileLogo","value":null,"imageValue":[{"url":"https://media.graphassets.com/zfVjhP3FTSuYqL4zZKxe","width":1280,"height":591,"fileName":"OddleEats-FC@4x.png"}]}]},"faqs":[{"id":"ckry4k7a8fczt0b29iqjsm87h","_id":"ckry4k7a8fczt0b29iqjsm87h","airtableId":"recjiDSjJYOPRSRSt","question":"Who is Oddle Eats? What can I expect from Oddle Eats?","answer":"Oddle Eats is the ultimate food delivery directory for you to discover restaurants all across Singapore. Our directory on Oddle Eats guides you to them directly, where the magic happens.\n
\n
\nWith more than 800 merchants, explore restaurants outside of your area and discover more cuisines that suit your taste, occasion, budget, and most importantly – location.\n
\n
\nWe want you to stay connected with the latest updates on new restaurants, deals, and promotions. Above all, restaurants at Oddle Eats provide island-wide delivery within your reach through their e-store. Support your favorite restaurants, order direct, and enjoy delicious food with family and friends wherever you are. Embark on a gastronomical adventure with Oddle Eats today!"},{"id":"ckry4k820fczy0b298p5l3c7m","_id":"ckry4k820fczy0b298p5l3c7m","airtableId":"recmCtWW9fxuWOj90","question":"What is Oddle Pass?","answer":"Oddle Pass is a smarter way to sign in across Oddle Shops. Sign up once at any Oddle Shop or on Oddle Eats to create an Oddle Pass account. Subsequently, you can sign in to any Oddle Shop with the same credentials."},{"id":"ckry4k820fc310b93djeiausd","_id":"ckry4k820fc310b93djeiausd","airtableId":"recq08YzXadGt68tI","question":"How are the restaurants under Trending curated?","answer":"Every month, top-performing merchants will be featured under Trending on Oddle Eats."},{"id":"ckry4k820fc350b93qdfcka0h","_id":"ckry4k820fc350b93qdfcka0h","airtableId":"recyL9ixqpKysdm5s","question":"As a merchant, how do I get featured on Oddle Eats?","answer":"Oddle Lite merchants are selected by performance and the list is frequently reviewed/updated by the Oddle Eats team."},{"id":"ckry4k820fe3w0b91knekakx6","_id":"ckry4k820fe3w0b91knekakx6","airtableId":"recErz94LHIJp6NfF","question":"How do I sign up as a Merchant on Oddle Eats?","answer":"Thank you for your interest! Please kindly fill-up the form below and our Business Development Team will reach out to you as soon as possible.\nIf you are an F&B business in Singapore, please submit the form here.\nIf your F&B business is in Malaysia, please submit the form here."},{"id":"ckry4k820fe400b91jovh9ear","_id":"ckry4k820fe400b91jovh9ear","airtableId":"rec3i9d8rDGBDlcya","question":"Can I place orders in advance?","answer":"Yes, you can schedule orders in advance and choose your preferred delivery date & time.\n"},{"id":"ckry4k820fd7i0c869o6wc8ka","_id":"ckry4k820fd7i0c869o6wc8ka","airtableId":"rec2KzBw74TU5zw36","question":"I want to amend / cancel my order","answer":"All amendments, cancellations, and refund requests are within the discretion of the restaurant partner itself. Please contact the restaurant immediately and provide your order number."},{"id":"ckry4k820fd7j0c865j4kgps9","_id":"ckry4k820fd7j0c865j4kgps9","airtableId":"recnlUduM1yBYi4v1","question":"Are there any promotions?","answer":"Follow Oddle Eats for the latest available promotions from the restaurants onboard! Alternatively, you may also follow your favorite restaurants closely."},{"id":"ckry4k820fd020b29tal2aa8x","_id":"ckry4k820fd020b29tal2aa8x","airtableId":"recn6eob9nH0lg70T","question":"What are Oddle Eats Vouchers?","answer":"Oddle Eats Vouchers are fixed value digital vouchers that can be used when ordering online from any restaurant via Oddle Eats."},{"id":"ckry4k820fd060b29snh3sodv","_id":"ckry4k820fd060b29snh3sodv","airtableId":"rec2ut6geHtgwPMOI","question":"Where can I find available Oddle Eats Vouchers?","answer":"1. Log in to eats.oddle.me with your Oddle Pass account, where you can see the vouchers you have.\n2. Select from our directory of over 700 of Singapore's best restaurants.\n3. Place your order at your selected restaurant.\n4. Proceed to checkout, apply your voucher of choice, and make payment.\n5. Wait for your food to be delivered to your doorstep!"},{"id":"ckry4k8tsfc390b93nv5vl0ps","_id":"ckry4k8tsfc390b93nv5vl0ps","airtableId":"recsA1PB3yoiCr4dU","question":"How do I use Oddle Eats Vouchers?","answer":"1. You will require an Oddle Pass account. Login with an existing account, or sign up for one on a restaurant's page or on eats.oddle.me.\n2. After logging in, you can browse your preferred restaurant's menu and add items to your cart.\n3. Once you have added your items, head to your cart and click on \"Proceed to Checkout\".\n4. Enter your info as required and click on \"Continue to Payment\".\n5. Click on \"View Vouchers\" to see what vouchers are available for use.\n6. To select and use a voucher, tick the voucher and click on \"Apply Voucher\".\n7. The voucher is now applied to your cart. Confirm your order by clicking on \"Place Order\"."},{"id":"ckry4k8tsfe440b91xyg7jq37","_id":"ckry4k8tsfe440b91xyg7jq37","airtableId":"recraeZic7SLrx6do","question":"Am I ordering from Oddle Eats, or individual restaurants?","answer":"You are ordering directly from restaurants, and they will process your orders as their customers. Simply choose your desired restaurant from our wide selection on Oddle Eats and submit your order through their website."},{"id":"ckry4k8tsfc3d0b93njfuxai6","_id":"ckry4k8tsfc3d0b93njfuxai6","airtableId":"recFfqL6bcuPawNAE","question":"Who will deliver the food to me?","answer":"Most restaurants with Oddle use delivery partners such as Lalamove to fulfill the order. Some restaurants have their own delivery fleet!"},{"id":"ckry4k8tsfe480b91i140z18i","_id":"ckry4k8tsfe480b91i140z18i","airtableId":"recae3WWfWHNaBmTO","question":"Where does Oddle deliver to?","answer":"Restaurants at Oddle Eats deliver island-wide in Singapore. Delivery zones and charges might differ for individual restaurants."},{"id":"ckry4k8tsfd7p0c86iv4girki","_id":"ckry4k8tsfd7p0c86iv4girki","airtableId":"recHplF0z3ADoa81v","question":"My promo code isn’t working!","answer":"Please note that the minimum spending amount for the promo code does not include the delivery charge. If you are still facing problems, chat with us or drop us an email at contact-eats@oddle.me and we'll do our best to help you."},{"id":"ckry4k8tsfd0a0b2997hvk465","_id":"ckry4k8tsfd0a0b2997hvk465","airtableId":"rec8xv19Wwhja8KSf","question":"Error during payment","answer":"Please check that you're using a valid debit/credit card, and your card details were input correctly. If you are still facing problems, chat with us or drop us an email at contact-eats@oddle.me and we'll do our best to help you."},{"id":"ckry4k8tsfd7t0c86mvob7w2b","_id":"ckry4k8tsfd7t0c86mvob7w2b","airtableId":"recZao2ByoVbPN5sy","question":"Why was my card charged, even though my order was unsuccessful?","answer":"If you have not received an email notification for your submitted order, it is likely that your payment was unsuccessful. This typically happens when the card information (commonly your CVV) entered upon checkout was incorrect, or your issuing bank has specifically declined the transaction.\n
\n
\nIf your card has been charged despite the unsuccessful order, kindly note that the pending charge on your statement will be removed automatically within 3-5 business days. To confirm the status of your payment, please provide us with the email address with which you have signed in on Oddle Pass."},{"id":"ckry4k8tsfd0e0b295tj2ozg2","_id":"ckry4k8tsfd0e0b295tj2ozg2","airtableId":"recMioSKBt3mtJ2Jq","question":"Where is the driver?","answer":"As orders are made directly with the restaurant, you can find driver location / information at the individual restaurant's shop: Simply sign in, click on your user name at the top-right corner, and go to Order History.\n
\n
\nIf it's late beyond 15 minutes, please kindly contact the respective restaurant to enquire about the order status."},{"id":"ckry4k9lkfc3h0b93auvc5ku2","_id":"ckry4k9lkfc3h0b93auvc5ku2","airtableId":"recDJEr8gzslKB7Cp","question":"What if I have missing items in my order?","answer":"As orders are made directly with the restaurant and refund requests are within the discretion of the restaurant partner itself, please contact the restaurant immediately and provide your order number."}],"helpPageConfig":[{"id":"ckry4kmpsfe5i0b91cdianlbq","_id":"ckry4kmpsfe5i0b91cdianlbq","airtableId":"rec1foBVxdU44NEFe","path":"seo.title","valueType":"Text","value":"Help | Oddle Eats","imageValue":[]},{"id":"ckry4kmpsfd1s0b291m8gs21n","_id":"ckry4kmpsfd1s0b291m8gs21n","airtableId":"recd7WTeccepPRFUb","path":"seo.description","valueType":"Text","value":"Need customer support or have questions in general?We're here to Help. Login to your Oddle Pass to chat with our support team or read our FAQ.","imageValue":[]},{"id":"ckry4kly0fe5e0b91rvhmhxlb","_id":"ckry4kly0fe5e0b91rvhmhxlb","airtableId":"rec1s9OPAX8DN9Rh8","path":"seo.keywords","valueType":"Text","value":"","imageValue":[]},{"id":"ckry4kqkofd9k0c86pp289hnq","_id":"ckry4kqkofd9k0c86pp289hnq","airtableId":"recWJeL3IktEbwHuU","path":"body.banner","valueType":"Image","value":"","imageValue":[{"url":"https://media.graphassets.com/6G041M2CSRyPkTdijQes"}]},{"id":"ckry4kqkofd260b29qrv7vly9","_id":"ckry4kqkofd260b29qrv7vly9","airtableId":"recWuBO0yNSGhXCzk","path":"body.mobileBanner","valueType":"Image","value":"","imageValue":[{"url":"https://media.graphassets.com/ddzlYkbETUKmFwncIRuK"}]},{"id":"ckry4knhkfd9g0c86tmn8rsoi","_id":"ckry4knhkfd9g0c86tmn8rsoi","airtableId":"recmg0gYbBANOUCL5","path":"body.bannerTitleColor","valueType":"Text","value":"white","imageValue":[]}]},"__N_SSG":true}